Reporting and support
Help us correct inaccurate information and address problems with the platform.
Send a useful report
Use the contact form or email contact@swarshala.com. Include the public page URL, what appears wrong, evidence you are entitled to share and the outcome you are requesting. For an enquiry, include its reference if you have one. Keep student details and documents private.
What happens next
The SwarShala team reviews the report, may ask for clarification, and can correct or remove public information where warranted. We do not guarantee a response time. Registration alone does not mean a provider has been checked. A listing does not replace your own discussion of qualifications, suitability and child-safety arrangements.
Lesson and payment problems
First contact the independent provider using your written agreement and their cancellation or refund terms. Tell SwarShala if a published profile misled you or a concern affects the suitability of a listing. We can review platform information and facilitate a response, but cannot guarantee a provider refund or determine every dispute.
Privacy and provider updates
For withdrawal, correction or deletion, state which contact address or enquiry is involved without sending unnecessary identity documents. Providers can request profile changes or removal through the same channel; we confirm authority before publishing changes. There is no public self-service profile dashboard in this release.
If someone is in immediate danger, contact the appropriate local emergency service. This website is not an emergency reporting service.