Introduction
SwarShala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swarshala.com and use our music education services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for a trial class or course
- Fill out a contact form
- Subscribe to our newsletter
- Apply to become a teacher
- Download resources from our website
This information may include:
- Name and contact information (email, phone number, address)
- Age and date of birth (for students)
- Musical interests and learning preferences
- Payment information (processed securely by our payment partners)
- Educational background (for teacher applications)
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process enrollments and payments
- Send administrative information (class schedules, reminders)
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze usage patterns to improve user experience
- Comply with legal obligations
Information Sharing
We may share your information in the following situations:
- With Teachers: To facilitate your learning, we share relevant student information with assigned teachers.
- Service Providers: We may share information with third-party vendors who provide services like payment processing, email delivery, and analytics.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure storage with access controls
- Regular security audits
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the data protection authority
To exercise these rights, please contact us at contact@swarshala.com.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Provide relevant content
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Children's Privacy
We provide music education services to children. For students under 18 years of age:
- We require parental/guardian consent before collecting personal information
- Parents/guardians can review, update, or delete their child's information
- We do not share children's personal information with third parties for marketing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
